Refund policy

If you purchase an item from our website, you have the option to return it. However, we have established specific rules regarding this.

1. Returns: When is this possible?

You can return an item if it is not as expected. This includes incorrect or faulty printing, damage to the item, discoloration after unpacking, or other defects. In such cases, please contact us via jongefratsen at digitalhipsters.nl. Together, we will ensure that the matter is resolved.

2. Returns: When is this not possible?

If you have purchased an item and the size is not quite right, unfortunately, you cannot simply exchange the item. Because our products are "made to order," they are made especially for you, and we therefore do not have stock yet. This might change in the future, but for now, it does not. That is why we have clearly stated the product sizes. So, please check this carefully before placing an order. If you still wish to return the item, please contact us via jongefratsen at digitalhipsters.nl. Together, we will ensure that the matter is resolved.

3. Return costs

We do not charge any fees if you wish to return a product. However, the shipping costs are at your own expense. Do you want to return a product? Then send a message to jongefratsen at digitalhipsters.nl for all instructions.